Terms of service

Last Updated: September 9, 2026

Welcome to Shoowo. These Terms of Service (“Terms”) govern your access to and use of www.shoowo.com, including purchases made through our online store.

By accessing our website, placing an order, or using our services, you agree to these Terms and the policies referenced on our website.

1. About Shoowo

Shoowo is an independently operated online fashion retailer offering women's clothing, dresses, footwear, bags, and fashion accessories.

Throughout these Terms, “we,” “us,” and “our” refer to Shoowo.

2. Use of Our Website

By using our website, you agree to:

  • Provide accurate and complete information when placing an order

  • Use the website only for lawful purposes

  • Not interfere with the operation or security of the website

  • Not attempt unauthorized access to our systems

  • Not use the website for fraudulent, abusive, or unlawful activities

We reserve the right to restrict access when reasonably necessary to protect our customers, business, website, or services.

3. Product Information

We make reasonable efforts to provide accurate information about the products offered on our website, including:

  • Product descriptions

  • Images

  • Sizes and measurements

  • Colors

  • Pricing

  • Availability

Actual product colors or appearance may vary slightly due to screen settings, photography, lighting, or other display differences.

Product availability, sizes, colors, and selections may change without notice.

4. Pricing and Payments

Product prices are displayed on our website and may change from time to time.

Before completing an order, customers will have an opportunity to review:

  • Product prices

  • Applicable discounts

  • Shipping charges

  • Applicable taxes

  • Other applicable charges

Available payment methods are displayed during checkout.

Orders are processed only after successful payment authorization.

5. Orders and Order Acceptance

When placing an order, you are responsible for providing accurate billing, shipping, contact, and payment information.

Orders may be subject to:

  • Payment authorization

  • Product availability

  • Order verification

  • Fraud prevention checks

We may refuse, limit, or cancel an order when reasonably necessary, including in cases involving:

  • Failed payment authorization

  • Suspected fraudulent activity

  • Incorrect or incomplete customer information

  • Product availability issues

  • Obvious pricing or technical errors

If an order is cancelled after payment has been successfully collected, the applicable amount will be refunded to the original payment method.

6. Shipping and Delivery

Shipping destinations, available methods, costs, and delivery information are governed by our Shipping Policy.

Customers are responsible for providing complete and accurate shipping information when placing an order.

Delivery estimates are not guarantees and may be affected by carrier delays, weather, holidays, customs processing, or other circumstances outside our reasonable control.

7. Returns and Refunds

Returns, refunds, and exchanges are handled according to our Return Policy.

Customers should review the Return Policy before making a purchase.

Return eligibility may depend on the delivery date, condition of the product, and other requirements described in that policy.

8. Order Cancellations

If you need to cancel an order, please contact us at info@shoowo.com as soon as possible.

We will make reasonable efforts to accommodate cancellation requests before an order has been processed or shipped.

Once an order has been shipped, cancellation may no longer be possible. Eligible products may be returned after delivery according to our Return Policy.

9. Promotions and Discounts

Shoowo may occasionally offer promotional discounts, free shipping offers, or other special promotions.

Promotions may be subject to:

  • Eligibility requirements

  • Product restrictions

  • Minimum purchase requirements

  • Expiration dates

  • Other conditions disclosed with the promotion

Applicable promotional conditions will be displayed with the offer or during checkout.

10. Intellectual Property

Website content, including text, graphics, logos, design elements, and other materials, is owned by or licensed to Shoowo unless otherwise indicated.

Third-party trademarks, brand names, product names, images, and other intellectual property appearing on our website remain the property of their respective owners.

Nothing on our website should be interpreted as granting ownership of third-party intellectual property to Shoowo.

You may not reproduce, distribute, modify, scrape, republish, or commercially exploit website content without appropriate authorization.

11. Prohibited Activities

You may not use our website to:

  • Engage in fraudulent or unlawful activity

  • Transmit malicious software or harmful code

  • Attempt unauthorized access to accounts or systems

  • Interfere with website security or functionality

  • Collect information about other customers without authorization

  • Infringe intellectual property rights

  • Misrepresent your identity or payment information

We may restrict access where we reasonably believe these Terms have been violated.

12. Third-Party Services

Our website may rely on third-party providers for services such as:

  • E-commerce functionality

  • Payment processing

  • Shipping and fulfillment

  • Analytics

  • Advertising

  • Website functionality

Third-party providers may operate under their own terms and privacy policies.

Shoowo is not responsible for third-party websites or services that we do not control.

13. Privacy

Our collection and use of personal information are governed by our Privacy Policy.

Please review the Privacy Policy for information about how personal information may be collected, used, disclosed, and protected.

14. Website Availability

We make reasonable efforts to maintain the availability and accuracy of our website.

However, we cannot guarantee uninterrupted or error-free access at all times.

Website access may occasionally be interrupted because of maintenance, technical issues, security updates, service provider interruptions, or circumstances outside our reasonable control.

15. Disclaimer and Limitation of Liability

To the maximum extent permitted by applicable law, Shoowo will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services.

Nothing in these Terms excludes or limits consumer rights or remedies that cannot legally be excluded under applicable law.

16. Governing Law

These Terms are governed by the laws applicable in the State of Ohio, United States, without limiting mandatory consumer rights that may apply based on a customer's location.

17. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements.

Updates will be published on this page with a revised Last Updated date.

18. Contact Information

If you have questions about these Terms of Service, please contact us:

Store Name: Shoowo

Website: www.shoowo.com

Email: info@shoowo.com

Phone: +1 409-710-8282

Business Address:
5728 Kenneth Ave
Cincinnati, OH 45224
United States