Contact Us

Last Updated: September 9, 2026

Thank you for shopping with Shoowo. If you have questions about our products, sizing, orders, shipping, returns, payments, or other store-related matters, please contact us using the information below.

Customer Support

Our customer support team can assist with:

  • Product and sizing information

  • Order status

  • Shipping and tracking

  • Returns and refunds

  • Damaged, defective, or incorrect items

  • Payment-related questions

  • General store inquiries

Order Support

If you are contacting us about an existing order, please include your order number and the email address used when placing the order.

This information will help us locate your order and assist with your request.

Shipping and Delivery

For questions regarding shipping, tracking, delayed deliveries, or other delivery-related issues, please contact:

Email: info@shoowo.com

When available, please include your order number and tracking information.

Returns and Refunds

If you would like to request a return or have questions about a refund, please contact us before sending any product back.

Email: info@shoowo.com

Returns and refunds are handled according to our published Return & Refund Policy.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible.

When contacting us, please provide:

  • Your order number

  • A description of the issue

  • Clear photos of the product

  • Photos of the packaging, where applicable

We will review the information and assist you with the appropriate next steps.

Privacy Requests

For questions about your personal information or to submit a privacy-related request, please contact:

Email: info@shoowo.com

Additional information about how we handle personal information is available in our Privacy Policy.

Business Information

Store Name: Shoowo

Website: www.shoowo.com

Business Type: Independent online retail store

Primary Category: Women's Clothing & Fashion Accessories

Support Email: info@shoowo.com

Support Phone: +1 409-710-8282

Business Address:
5728 Kenneth Ave
Cincinnati, OH 45224
United States

Contact Shoowo

For general questions or customer support:

Email: info@shoowo.com
Phone: +1 409-710-8282
Website: www.shoowo.com

We appreciate your business and look forward to assisting you.