Privacy policy

Last Updated: September 9, 2026

At Shoowo, we respect your privacy and are committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.shoowo.com, place an order, contact us, or otherwise interact with our online store.

1. Information We Collect

Depending on how you interact with Shoowo, we may collect information such as:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and transaction information

  • Products viewed or purchased

  • Customer service communications

  • IP address

  • Browser and device information

  • Website usage and interaction information

  • Cookie and similar technology data

We collect information you provide directly to us as well as certain information collected automatically when you use our website.

2. Payment Information

When you make a purchase, payment information is processed through the payment providers available at checkout.

Payment providers may collect information necessary to authorize and complete your transaction.

We do not intentionally store complete payment card numbers on our own systems.

3. How We Use Your Information

We may use personal information to:

  • Process and fulfill orders

  • Process payments and transactions

  • Provide order, shipping, and delivery updates

  • Manage returns and refunds

  • Respond to customer inquiries

  • Provide customer support

  • Maintain and improve our website

  • Detect and prevent fraud or unauthorized activity

  • Understand website usage and performance

  • Measure advertising and marketing performance

  • Comply with applicable legal obligations

Where permitted by law, we may also use your contact information to send promotional or marketing communications. You may unsubscribe from promotional emails at any time using the unsubscribe option provided in those communications.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies to operate our online store, remember customer preferences, understand website activity, and measure advertising performance.

These technologies may support:

  • Shopping cart and checkout functionality

  • Website security

  • Customer preferences

  • Website analytics

  • Advertising measurement

  • Website performance

You can manage certain cookies through your browser settings. Disabling some cookies may affect website functionality.

5. Analytics and Advertising

We may work with analytics and advertising providers to understand how visitors interact with our website and measure the effectiveness of our advertising.

Depending on the services enabled on our website, these providers may collect information through cookies, pixels, or similar technologies.

Certain disclosures for targeted or cross-context behavioral advertising may be considered a “sale” or “sharing” of personal information under some U.S. state privacy laws, even when no money is exchanged.

Where required by applicable law, eligible customers may have the right to opt out of these activities.

6. How We Share Personal Information

We may disclose personal information to service providers that help us operate our business, including:

  • E-commerce and website service providers

  • Payment processors

  • Shipping and fulfillment providers

  • Customer support providers

  • Analytics providers

  • Advertising and marketing providers

  • Fraud prevention and security providers

  • Professional and legal service providers

We may also disclose information when required by applicable law, legal proceedings, government requests, or when reasonably necessary to protect our customers, business, or legal rights.

We do not sell personal information for monetary compensation.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Processing and maintaining order records

  • Providing customer support

  • Managing returns and refunds

  • Resolving disputes

  • Preventing fraud

  • Meeting accounting and legal obligations

Retention periods may vary depending on the type of information and applicable legal requirements.

9. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information we maintain about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Obtain information about how personal information is used or disclosed

  • Opt out of certain targeted advertising or data-sharing activities where applicable

  • Withdraw consent where processing is based on consent

  • Opt out of marketing communications

These rights may be subject to legal limitations and eligibility requirements.

To submit a privacy request, contact us at info@shoowo.com.

We may need to verify your identity before completing certain requests.

10. Children's Privacy

Shoowo is not directed toward children under 13 years of age, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us so we can review the situation and take appropriate action.

11. Third-Party Websites and Services

Our website may contain links to or integrations with third-party websites and services.

These third parties may have their own privacy practices and policies. Shoowo is not responsible for the privacy practices of websites or services that we do not control.

We encourage customers to review the applicable privacy policies when using third-party services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or applicable legal requirements.

When changes are made, the updated Privacy Policy will be published on this page with a revised Last Updated date.

13. Contact Us

If you have questions about this Privacy Policy, your personal information, or a privacy-related request, please contact us:

Store Name: Shoowo

Website: www.shoowo.com

Email: info@shoowo.com

Phone: +1 409-710-8282

Business Address:
5728 Kenneth Ave
Cincinnati, OH 45224
United States